Aloha Petroleum, Ltd

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Assistant Store Manager

at Aloha Petroleum, Ltd

Posted: 9/30/2019
Job Reference #: 1471
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Job Description

  • Status
    Current Opening
    Req No.
    2019-1471
    Category
    Convenience Stores - Management
    Location Name/Island
    CONVENIENCE STORE MANAGEMENT
  • Overview

    ASSISTANT STORE MANAGER

    PRIMARY PURPOSE:

    Assists the Store Manager in the daily operations of the store.

    ESSENTIAL DUTIES/FUNCTIONS:

    ? In the absence of the Store Manager, supervises Sales Associates and assigns duties.

    ? Ensures that the store is operating according to company policies/procedures and standards.

    ? Assists the Store Manager in processing the daily paperwork.

    ? Assists the Store Manager in conducting inventory, placing orders and processing merchandise as received.

    ? Provides quality customer service by greeting each customer in a prompt and timely manner.

    ? Performs cashiering duties according to the Island Mini-Mart (IMM) cash Policy.

    ? Follows security and safety policies/procedures.

    ? Checks in new merchandise in a timely manner.

    ? Performs stocking and pricing duties.

    ? Maintains a clean store environment by performing housekeeping duties.

    Daily Duties:

    ? Performs Sales Associate duties. 60%

    ? Ensures that the store is operating according to company policies/procedures and standards.

    ? Supervises Sales Associates and assigns duties. 40%

    ? Assists in the processing of daily paperwork.

    ? Assists in conducting inventory, placing orders and processing merchandise received.

    Periodic Duties:

    ? Conducts weekly Price Surveys of competition.

    ? Attends monthly Manager’s Meeting in the Absence of the Store Manager.

    ? Attends and participates in monthly store meetings.

    Occasional Duties:

    ? Covers a Sales Associate shift if necessary.

    ? Completes price changes as needed.

    ? Assist other stores as assigned.

    ? Performs other duties as assigned.

    ? Work at other store locations.

    WORKING CONDITIONS:

    ? Works indoors under regular store conditions.

    ? Works outdoors under regular weather conditions as needed.

    Equipment use:

    ? Continuous use of the cash register, gas console, coffee maker; roller-grill, cappuccino machine, microwave oven, upright steamer, nacho machine, food warmer, granita machine, adding machine, and safe.

    ? Frequent use of pricing gun; overhead cigarette racks; and cleaning supplies.

    ? Regular use of computer; VCR; file cabinets; cigarette lockers.

    ? Regular use of personal vehicle to perform company business; hooking up C02 soda fountain air pressure dispenser tank, and BIB Bag-In-A-Box syrup dispensers.

    Work Hours:

    ? Sunday-Saturday availability

    ? Scheduled to work a minimum of 5 days and 40 hrs per week; all additional hours needed to maintain standards and adequate staffing, and avoid overtime; various shifts.

    ? Covers Store Managers day off (6:00 a.m. – 3:00 p.m.) schedule may vary by location.

    ? On-call to work varied work shifts (i.e. day, night, swing, or graveyard) as necessary.

    ? Extended hours as assigned.

    MENTAL DEMANDS:

    ? Continuously requires attention to detail, concentration, and alertness.

    ? Frequently requires use of mathematical skills.

    ? Good judgment and the ability to make appropriate decisions with minimal lead time, to ensure store operations (in relation to customers, staff, vendors, etc.) run smoothly.

    PHYSICAL DEMANDS:

    ? Continuous standing for extended periods, handling, fingering and use of corrected vision and wide field of vision.

    ? Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; use of eye-hand-foot coordination, depth perception; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.

    ? Seldom requires sitting, running, use of color vision.

    COMMUNICATION DEMANDS:

    ? Continually talks to customers/clients, and meets request of customers.

    ? Frequently talks to co-workers, meets requests of co-workers, and receives instructions.

    ? Occasionally talks to outside trade persons/vendors, supervises others, meets requests of vendors, and trains/gives instructions.

    ? Assists in applicant hiring process.

    ? Coaches employees and uses progressive counseling process as indicated.

    ? Regularly talks on the telephone, writes/composes written language and reads.

    QUALIFICATION REQUIREMENTS:

    Skills/Knowledge:

    ? Requires mathematical ability for proper cash handling and to process daily paperwork.

    ? Ability to supervise staff and coordinate work assignments.

    ? Ability to prioritize work duties and assignments.

    ? Ability to provide prompt, friendly and quality customer service.

    ? Ability to perform stock/inventory duties.

    Education/Training:

    ? High School Diploma or equivalent.

    ? Successfully completes Sales Associates Training Class.

    ? On the job training provided by the Store Manager.

    ? On the job computer training.

    ? Valid driver’s license required.

    Experience:

    ? 1 – 2 years experience in customer service.

    ? 1 – 2 years experience in cash handling.

    ? 1 – 2 years experience in supervisory skills.

    REPORTS TO:

    Store Manager