Aloha Petroleum, Ltd

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Lead Associate - KAPAHULU

at Aloha Petroleum, Ltd

Posted: 10/8/2019
Job Reference #: 1569
Categories: Other/General
Keywords: company

Job Description

  • Status
    Current Opening
    Req No.
    2019-1569
    Category
    Convenience Stores - Sales
    Location Name/Island
    AIM KAPAHULU
    Min
    USD $11.00/Hr.
  • Overview

    LEAD ASSOCIATE

    PRIMARY PURPOSE:

    Provides quality customer service by ensuring prompt, friendly, and courteous service. Performs cashiering, housekeeping, and stocking duties. May balance cash and make deposits for a particular day(s) in absence of Store Manager.

    ESSENTIAL DUTIES/FUNCTIONS:

    • In the absence of the Store Manager, provides minimal supervision of Sales Associates and assigns duties for a particular shift(s).
    • Ensures that the store is operating according to company policies/procedures and standards.
    • Assists the Store Manager in processing the daily paperwork and bank deposit procedures.
    • Provides quality customer service by greeting each customer in a prompt and timely manner.
    • Performs cashiering duties according to the Aloha Island Mart (AIM) Cash Policy.
    • Follows Techniques of Alcohol Management (TAM) policies/procedures.
    • Checks in new merchandise in a timely manner.
    • Performs stocking and pricing duties.
    • Maintains a clean store environment by performing housekeeping duties.

    Daily Duties:

    • Provides quality customer service by greeting each customer in a prompt and timely manner.
    • Performs cashiering duties according to the AIM policy.
    • Follows security and safety policies/procedures.

    Periodic Duties:

    • Assists in the processing of daily paperwork.
    • Assists in conducting inventory, placing orders, & processing merchandise received.
    • Attends monthly store meetings.

    Occasional Duties:

    • Checks in new merchandise in a timely manner.
    • Performs stocking and/or pricing duties in a timely manner.
    • Cleans gasoline pumps as needed.
    • Performs miscellaneous housekeeping duties as needed.
    • Assists in covering other locations as assigned.
    • Performs other duties as assigned.

    WORKING CONDITIONS:

    • Works indoors under regular store conditions.
    • Works outdoors under regular weather conditions as needed.

    Equipment use:

    • Continuous use of the cash register, gas console, coffee maker, roller grill, cappuccino machine, microwave oven, upright steamer, nacho machine, food warmer and safe.
    • Frequent use of pricing gun; overhead cigarette racks; and cleaning supplies.
    • Occasional use of pretzel/cookie oven.
    • Daily use of calculator, hooking up C02 soda fountain air pressure dispenser tank, and BI Bag-In-A-Box syrup dispensers.

    Work Hours:

    • Employment status may vary as follows:
      • Full-time Regular (35.00+hrs. /week)
      • Part-time Regular (20.00+hrs. /week)
      • Casual Employee (less than 20.00 hrs. / week)
    • Sunday- Saturday availability
    • Flexible availability to work varied shifts (i.e. day, night, swing, or graveyard).
    • Extended hours as assigned.

    MENTAL DEMANDS:

    • Continuously requires attention to detail, concentration, alertness, and mathematical skills.

    PHYSICAL DEMANDS:

    • Continuous standing for extended periods of time, handling, fingering and use of eye-hand-foot coordination and corrected vision.
    • Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching, pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
    • Seldom requires sitting, running, use of color vision, or visiting/working at other sites.

    COMMUNICATION DEMANDS:

    • Continually talks to customers/clients, and meets request of customers.
    • Frequently talks to co-worker and receives instructions.
    • Occasionally meets request of co-workers.
    • Regularly talks to outside trade persons/vendors, talks on the telephone, trains/gives instructions and reads.
    • Occasionally meets request of vendors.
    • Occasionally writes or composes written language.

    QUALIFICATION REQUIREMENTS:

    Skills/Knowledge:

    • Requires mathematical ability for proper cash handling.
    • Ability to provide prompt, friendly, and quality customer service.
    • Ability to perform stock/inventory duties.

    Education/Training:

    • High School Diploma or equivalent.
    • Successfully completes Sales Associate Training Class (BSAT).
    • On the job training provided by the Manager and Assistant Manager.
    • On the job computer training.

    Experience:

    • 1 - 2 years experience in customer service.
    • 1 - 2 years experience in cash handling.
    • 1 - 2 years experience in supervisory skills

    REPORTS TO:

    Store Manager