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In-Home Solutions Technician

at Dish Network

Posted: 9/30/2019
Job Reference #: 41551

Job Description

  • LocationUS
    Job ID
    2017-41551
    Category
    DISH Network Services (DNS)
  • Summary

    Job Duties and Responsibilities

    Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning new technologies? Are you seeking an opportunity where you have independence, confidence, and control your success? Are you a natural leader who is adaptable and willing to learn new skills? Then being a DISH Satellite TV Technician/Installer is your calling. At DISH, we invest in our Satellite TV Installers/Technicians. We provide classroom and on-the-job training as well as a van, tools, and uniforms. Our Satellite TV Technicians/Installers are responsible for multiple customer visits daily which could include completing site surveys, installing satellite equipment, ensuring a quality broadband internet connection and educating our customers on our award-winning DISH Satellite TV services. Bring your computer, electrical, maintenance/repair, general labor, cable, military, customer service and/or customer relationship experience to DISH!

    What’s in it for you?
    • DISH provides our technicians with paid training, uniforms, cutting edge tools, a fuel card, and a vehicle
    • Progressive incentive program for providing additional solutions to customers - As you earn points, you may choose from thousands of rewards such as digital tablets, riding lawn mowers, or even airfare to Hawaii!
    • An opportunity to earn additional bi-weekly incentive pay through achieving your performance goals!
    • Have 3 days off per week – we schedule our technicians to work 4-day work weeks
    • Highly independent work with unparalleled promotional opportunities
    • Comprehensive benefits package including complimentary DISH Network service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursement

    Satellite TV Installers/Technician Primary Responsibilities:

    • Conducting site surveys - determine the best positioning of our equipment for strongest signal reception
    • Installing cutting edge technology - place mounts, satellite dishes and receivers while ensuring broadband connectivity
    • Educating customers - review order with the customer and teach them the basics to use and enjoy their new service and equipment
    • Providing Dish Smart Home Services - successful technicians offer our customers additional services and products while earning incentives and building new skill sets that will propel them into the future of in-home services delivery

    For more information, please click here

    Skills - Experience and Requirements

    In-Home Solutions Technicians have the following:

    • High energy, resourcefulness, and ability to multi-task
    • Intelligence to see opportunities to sell to every customer
    • Need to achieve – sales technicians are driven and focused on exceeding customer expectations with every single job
    • Strong customer advocacy skills; friendly, approachable, communicative, knowledgeable, with a resilient work ethic and high degree of integrity
    • Willingness to work flexible schedules including weekends, holidays and evenings
    • Ability to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs
    • Sales, electrical, maintenance/repair, cable, military, and/or customer service experience are a plus
    • Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard
    Not ready to apply? Connect with us for general consideration.