State of Hawaii

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details


at State of Hawaii

Posted: 9/30/2019
Job Reference #: 2555869
Keywords: supervisor

Job Description

Overall Job Objective

Recruitment Information

Recruitment Number 219401

The immediate vacancy is located in Kalihi.

Salary:  $5,167 to $6,286 per month (SR-25, Step C to Step H).  

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Duties Summary

Positions in this class serve as unit supervisors with full technical and administrative responsibility over a group of Child/Adult Protective Services Specialists, possibly other professional staff engaged in providing direct protective services work, and non-professional support staff. Positions are responsible for planning, organizing, and directing the activities of the unit in order to meet program and organizational objectives. Positions assign, review, and evaluate the work of subordinate staff; provide technical guidance, staff training, and development; counsel and discipline/recommend discipline for staff; and perform other related duties as necessary. Positions may assume stronger authority and control over protective service cases which are in an extreme state of crisis, subject to intense public scrutiny, which may be precedent-setting, or which are being handled by less experienced staff. Positions may also make recommendations regarding the development and/or revision of program policies and procedures.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:

Basic Education: A bachelor's degree from an accredited four-year college or university which included a minimum of 12 semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.

Specialized Experience: One and one-half years of progressively responsible professional experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments.  Depending on the employment setting and the kinds of clients served, job duties and responsibilities may vary, although typically the work will include the identification and evaluation of the client's problems and needs; the development of a service or treatment plan, sometimes in tandem with other professionals working in an interdisciplinary team; the initiation and implementation of the service/treatment plan, either directly or through the authorization of provider/vendor services; monitoring of services being provided; and evaluation/assessment of the client's progress, with amendments to the service/treatment plan made as appropriate.

Protective Services Experience: Two years of professional social or human service work which primarily involved conducting investigations in order to identify and confirm cases of child/dependent adult abuse/neglect, and developing and implementing primary treatment plans, including termination of parental rights as necessary. Work must have demonstrated knowledge of the abuse/neglect continuum including, but not limited to, role/evaluation of victims, including symptoms of victim hood such as aggression, denial, depression, physical injury caused by others and/or self-mutilation, etc.; family/societal influences and actions leading to abuse/neglect situations; intervention techniques; e.g., how to engage resistive clients, including alleged perpetrators and caretakers of alleged victims; conflict resolution, which includes knowing how to diffuse antagonistic and potentially fatal situations; methods to break cycles of abuse/neglect; legal rights of victims, etc.

Supervisory Aptitude: Demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader, by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.


Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.  To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.  For more information, please click:

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.  In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in-person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.