State of Hawaii

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at State of Hawaii

Posted: 10/6/2019
Job Reference #: 2533746

Job Description

Overall Job Objective

Recruitment Information

Recruitment Number 219420

Note: The starting monthly salary is at the minimum rate of pay advertised above.

This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Duties Summary

Perform a variety of delinquent tax collection assignments ranging from the simple to moderately difficult which require field contacts; and perform other related duties as assigned.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:

Specialized Experience: One year of experience in the tax field which required the application of tax laws and related regulations and procedures in collecting current or delinquent taxes, in preparing tax returns, or in determining tax liability;


One year of collection experience.*

*Collection Experience: Experience performing a variety of collection activities such as contacting debtors and negotiating payment plans; evaluating financial records and other documents and identifying assets that may be used to satisfy debts; evaluating the debtors' ability to pay; determining the most productive collection method to pursue; and/or using legal proceedings (e.g., levy, lien) and/or court actions (e.g., seizure and foreclosure) to satisfy the debt. The experience must demonstrate the knowledge of the collection process, account keeping methods and procedures, methods and procedures used in arranging for the collection of debt; and the ability to review and analyze financial records or other documents to locate assets which may be used to satisfy debt; and communicate effectively with the debtors or their representatives.

Substitution Allowed: Relevant Substitutions as described in the Minimum Qualification Requirements may apply.

License: Applicants must possess a valid driver's license at the time of appointment.

The information provided above represents a summary of the complete Minimum Qualification Requirements (MQRs). To view the MQRs in their entirety, please CLICK HERE.


Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-0936 for assistance.

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.  To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.  For more information, please click:

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner.  In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.

CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.