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Auditor - Quality Assurance, North America & International Maintenance

at Hawaiian Airlines

Posted: 9/17/2019
Job Reference #: *50D8489CC8414A77
Keywords: compliance

Job Description

Requisition Number

Post Date

Auditor - Quality Assurance, North America & International Maintenance

Maintenance & Engineering




Part-Time Weekend


Position Overview

The Auditor – Regulatory Compliance & Quality Assurance, North America & International Maintenance, reports to the Supervisor, Regulatory Compliance & Quality Assurance and is responsible to conduct and manage surveillance of the performance of the Hawaiian Airlines’ (HAL) Continuous Airworthiness Maintenance Program (CAMP) in accordance with HAL’s Continuing Analysis & Surveillance System (CASS), including all maintenance personnel and work performed by outside vendors, to ensure that policies and procedures embody the highest standards of safety and airworthiness.

Key Responsibilities

  • Responsible for the collection of CASS data to provide meaningful information and measurement of departmental compliance in support of continuous improvement
  • Performs investigations of significant safety-related or non-compliance events and assists in the development of corrective actions for maintenance related events
  • Responsible for the completion of all assigned scheduled and unscheduled audits
  • Maintains and updates audit record files in HAL’s CASS data collection system (TRAX)
  • Drafts and publishes audit summary reports utilizing the TRAX maintenance software system
  • Issues Corrective Action Response (CAR) reports for non-compliance findings and ensures adequate immediate corrective action, root cause, and comprehensive corrective action addresses the findings
  • Performs research for regulatory compliance issues and provides recommendations or changes to existing documentation to conform to the regulatory requirements
  • Provides oversight of FAA-approved Aircraft Maintenance Programs to ensure continued compliance
  • Investigate and provide Service Difficulty Reports to the FAA in accordance with 14CFR121.703
  • Perform internal and external oversite / surveillance audits of line and heavy maintenance in North America & International locations


Minimum Requirements

  • A&P license required
  • Minimum 3 years commercial aviation experience in Engineering, Quality Assurance, or Regulatory Compliance required
  • Must possess extensive knowledge of Federal Aviation Regulations (Parts 21, 25, 43, 65, 121, 145, etc.), Airworthiness Directives, and Manufacturer Service Documents (ICA, SB, SL, etc.)
  • Knowledge of ICAO, EASA, and CAA regulations highly desired
  • Strong organizational and prioritization skills
  • Excellent presentation and report writing skills
  • Able to summarize complex compliance matters
  • Must be able to confidently and professionally represent Hawaiian to members of federal authorities and industry
  • Ability to set priorities and manage multiple projects to balance work within the group
  • Computer skills: MS Office competency required; Aircraft Maintenance IT systems knowledge (e.g., SCEPTRE, MXi, Maxi-Merlin, TRAX, etc.) experience required
  • Must be able to travel, work flexible hours, and work beyond regular hours, including weekends, holidays, and non-traditional hours

Preferred Qualifications

  • B.S. Degree in Aviation Management
  • Coordinating Agency for Supplier Evaluation (CASE) Level III certification

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 15 years (2004-2018) as reported by the U.S. Department of Transportation. Consumer surveys byCondé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (13) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 170 jet flights daily between the Hawaiian Islands, and over 260 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available atHawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’sLinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.