HMSA

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Manager, Organizational Development

at HMSA

Posted: 10/10/2019
Job Reference #: 5000538237306
Keywords:

Job Description

Employment Type

Full-time

Exempt or Non-Exempt

Exempt

Job Summary

This position is responsible for creating, implementing, leading and managing strategies and initiatives to develop and enhance HMSA's organizational performance, effectiveness and learning. Provides coaching, facilitation and consultation services across the organization by designing and implementing strategies for solving complex organizational and/or human resources challenges. Uses organizational effectiveness and development methods, techniques, procedures and tools to implement solutions and continuously evaluate and improve strategies, structures and systems for the Organization.

This position oversees organizational training and development, employee engagement, organizational development, effectiveness and change management functions.

Minimum Qualifications

  1. Bachelor's degree in related field (ex: Industrial/Organizational Psychology, Organizational Development, Business, HR) and five (5) years of related work experience (ex: Organizational Development/Organizational Effectiveness, implementation of large organizational initiatives, delivery of training); or an equivalent combination of education and related work experience.
  2. Three (3) years supervisory or management experience.
  3. Demonstrated knowledge of business operations, and management practices.
  4. Demonstrated ability to research trends, identify patterns, analyze and synthesize and summarize findings and insights.
  5. Demonstrated ability to identify, and implement approaches to organizational effectiveness, organizational development, think strategically and systemically, and achieve results when working under tight deadlines and across organizational boundaries.
  6. Project management/leadership and change management skills.
  7. Strong oral/written communication skills and presentation skills.
  8. Strong interpersonal/human relations skills.
  9. Strong analytical skills, problem solving, judgment and independent thinking.
  10. Basic level proficiency with Microsoft Office programs (e.g. Word, Excel, etc.).

Duties and Responsibilities

  1. Organizational Development
    • Direct, manage and deliver key organizational development and effectiveness solutions to accomplish HMSA strategic initiatives. Work and build relationships with stakeholders at all levels of the organization to coordinate and drive efforts that fulfill short and long-term organization needs through a systems approach to designing, developing, delivering and continuously evaluating solutions and programs.  Includes the following:
      • Conduct organizational, skill/knowledge and performance assessments as well as current to future state/vision gap analyses to evaluate issues or improve organizational performance gap.
      • Improve organizational capabilities by, interpreting and analyzing results, developing recommendations, interventions, programs, and action plans to address root cause issues, gaps or enhancements.
      • Work with stakeholders to establish a vision for change, metrics, and an infrastructure to support and manage the change.
      • Develop internal change management capabilities through education, mentoring, coaching and consulting on change management strategies, skills, creation and effective implementation of change management plans (including communication strategies) to gain buy-in for the change.
      • Lead or manage and drive the execution and alignment of solutions, interventions or programs including but not limited to: succession planning, talent development, employee engagement and enablement, rewards and recognition, strategic resource planning, organizational structure and design, processes, policies, roles, decision rights, leadership and employee development.
      • Create detailed project plans, establish and track project schedules, manage resources, address barriers and risk, and assess progress.
      • Coach, facilitate and, provide consulting services or partnering to ensure organizational success.
      • Measure effectiveness of solutions and iterate and implement improved strategies.
  2. Training and Development
    • Develop organization-wide training and development strategies and programs that meet the needs of HMSA, contribute and align to corporate strategies, engage employees, close learning gaps, and ensure compliance with state and federal laws.
    • Monitor and conduct strategic analysis of emerging workforce development trends and tools; incorporate key learnings into the development and delivery of training programs.
    • Monitor and interpret changes in federal and state regulation impacting training requirements and implement actions to ensure compliance.
    • Design, facilitate and conduct leadership and employee training courses, learning activities and tools using a variety of media such as video (micro learning), Power Point, web conferencing technology and e-Learning.
    • Develop and execute strategic marketing of training programs to attract participants and connect development opportunities to corporate strategic goals, the purpose and the vision.
    • Manages communication and stakeholder expectations pieces for all training related programs including timely notification of changes, statutory requirements and impacts to employee engagement efforts.
    • Measures and analyzes training effectiveness to ensure training is meeting the Organization's strategic business goals through benchmarks and metrics designed to prove effectiveness and transfer of learning.
    • Provide coaching and consulting to leadership and employees regarding, leadership skill building, performance management, and training and development solutions to close learning gaps.
  3. Leader Responsibilities
    • Conduct HR policy and procedures to include salary/compensation, career planning and counseling, team development, performance feedback and appraisals, retention and talent acquisition.
    • Manage unit functions such as, preparing and managing business unit strategies, plans and budgets.
    • Contribute and participates in the planning and development of HMSA's overall people strategy to ensure the integration of programs in a way that aligns with HMSA's strategic direction.
  4. Performs other functions as required.