Northstar Memorial Group

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Staff Assistant, Funeral Services

at Northstar Memorial Group

Posted: 9/28/2019
Job Reference #: 3631

Job Description

  • Job ID
    # of Openings
    Location Name
    Hawaiian Memorial Park Mortuary-HI
    Position Category
  • Overview

    At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.

    Sound too good to be true? Check us out on Glassdoor to see why our employees have voted NSMG one of the best companies to work for 7 years in a row! Click here to view us on Glassdoor

    We are seeking a Funeral Services Assistant for Hawaiian Memorial Park Mortuary in Kaneohe, HI. This position is responsible for providing assistance to location management by assisting in tasks as needed to ensure clients and guests are satisfied with their memorial services. The successful candidate will have strong planning, organizational and time management skills.


    • Establish and maintain strong business relationship with families
    • Assist funeral directors with events held on site, including services and arrangement conferences
    • Help maintain the facilities, not including preparation areas
    • Answer customer inquiries in a professional manner, either by phone or in person
    • Call customers to ensure that arrangements are correct
    • Assist with removals as needed

    Requirements and Qualifications

    • 1 year of experience in customer service preferred
    • Experience handling difficult situations
    • Funeral profession experience preferred

    Valley of the Temples Memorial Park in Kaneohe, HI, will be hosting a Job Fair at the Trousdale Chapel on Friday, September 27th, 2019 from 1pm-4pm and Saturday, September 28th, 2019 from 9am-1pm. We will be conducting on the spot interviews for candidates applying for full-time and part-time roles in the following categories:

    • Call Center Agents
    • Sales Representatives
    • Security personnel
    • Funeral Services Assistants
    • Funeral Directors

    Please bring a copy of your resume. We look forward to meeting you at the Job Fair!

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