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Network Specialist

at QBase

Posted: 10/17/2019
Job Reference #: 8a78839e6c5073da016cab83512f795d

Job Description

The Network Specialist provides LAN/WAN support to the DHA (Defense Health Agency).
Position contingent on contract award
  • Maintain knowledge of, and currency with local LAN, WLAN, WAN, and information technology in association with DISA, MHS, Army, Navy, Air Force, and DHA initiatives and standards
  • Optimize the production network performance and security based upon, but not limited to DISA, MHS, Army, Navy, Air Force, and DHA regulations, policies, and BBPs, prepare, utilize and adhere to standard operating procedures and concepts of operation
  • Provide services that include, but are not limited to:
    • Preparing, aligning, and implementing DHA plans and strategies based upon DISA, MHS, Army, Navy, Air Force, and DHA Computer Network Defense requirements
    • Evaluate and recommend solutions to improve DHA network capabilities
    • Analyze and evaluate network security incidents to develop strategies, configurations, and procedures to prevent or minimize future network exploits
    • Provide installation, configuration, troubleshooting, and implementation support to all DHA supported activities
    • Prepare, implement, and maintain a global Medical Community of Interest (MEDCOI) architecture supporting all DHA activities and partners
    • Review and analyze network infrastructure surveys, WLAN heat maps, floor plans, cable drop placement and counts, data analysis, network design and implementation as part of an established network design engineering team in support of customer directed requirements
  • Support the overall network infrastructure at the MTFs and respond to, detect, report, record, diagnose and resolve the occurrence of network faults
  • Install, relocate, configure, modify and test routers, hubs, switches, wireless access points and associated controllers, and terminal servers
  • Measure network performance and connectivity
  • Maintain and manage Virtual Local Area Networks (VLANs)
  • Install, test, terminate and maintain cable. (Such installation will provide no warranty of installed cable or drops. All material and equipment required will be provided by the Government)
  • Troubleshoot wiring problems
  • Inspect wiring drops
  • Troubleshoot serial communication lines
  • Operate and maintain Network Management Systems (NMS)
  • Operate and maintain Network Operating Systems (NOS)
  • Support diagnostics and configuration connectivity of MHS site/service specific servers, such as DBSS, CHCS, AHLTA, MHS GENESIS, DMLSS, operating systems, office automation, and other systems as specified with subsequent task orders
  • Operate and maintain security firewalls/Virtual Private Network (VPN) devices
  • Assist with DHA Infrastructure deployments and technical hardware refresh initiatives
  • Maintain documentation necessary for operations in support of LAN to WAN
  • Support the integration of network hardware and software platforms for WAN/LAN connected systems and medical AISs at MTFs, clinics, etc. as directed by the COR
  • Address user concerns with the LAN/WAN service provider and alert users to routine maintenance impacting circuits
Knowledge and skills:
  • Strong customer service focus
  • Excellent listening skills
  • Basic triage and troubleshooting skills
  • Detail oriented and well organized
Education and work experience:
  • High School or equivalent
  • 4 years’ experience
  • Minimum one year of experience as a Network Specialist
  • Cisco Certified Network Associate (CCNA) or equivalent
Clearance Requirement: Tier 3 (NACLC)  IAT Level 1  ADP/IT III;  (US Citizenship Required)
Location: This position will be based at Tripler Army Medical Center, Honolulu, HI and Yokota Air Base, Tokyo, Japan