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Store Greeter - MILILANI

at Spectrum

Posted: 10/10/2019
Job Status: Full Time
Job Reference #: 1491654
Categories: Customer Service

Job Description

Business Title
Store Greeter

Posting Location
United States - Hawaii - Mililani

Posting Job Description
Full Time. Located at the Mililani location. 

JOB SUMMARY
Actively and consistently supports all efforts to enhance the customer experience within the Spectrum Retail Store environment by being the first point of contact for customers, providing a welcoming presence as customers enter the premises and displaying a positive, can do attitude.

MAJOR DUTIES AND RESPONSIBILITIES OF THE POSITION
 
Responsible for providing prompt and courteous customer service within the Spectrum Retail Store, while supporting other Store employees and Management. 
 
Greet all customers in a friendly, professional and timely manner to ensure every customer feels welcomed and appreciated.
 
Manage customer traffic to afford customers the opportunity to browse the store without losing their service position.
 
Direct customers to Spectrum Retail Store Associates and Specialists as availability and needs dictate.
 
Promote all Charter products and services with each customer interaction.  Educate and engage customers through product demonstrations as appropriate and respond to customer questions as needed.
 
Provide support to Store Associates with sales related administrative duties, including assisting with inventory counts, maintaining store appearance and work stations.
 
Consistently demonstrate adherence to all Company and Store policies and procedures, while maintaining the confidentiality of customer and business data at all times.
 
Actively engage in training programs and demonstrate associated skills and competencies
 
Perform other duties as may be requested by management
 
 
REQUIRED QUALIFICATIONS
Ability to read, write and speak the English language to communicate with other employees and customers in a clear, straight-forward, and professional manner
Detail oriented and a good problem solver
Possess a self-motivated, competitive spirit and desire to provide a good sales and customer service experience
Positive and professional demeanor
Flexibility to work in other locations as the needs of the business dictate
Basic math skills
Knowledge and ability to use computer and software applications
Ability to multi-task in a fast-paced team environment
 
PREFERRED QUALIFICATIONS
Current knowledge of latest technology and devices
 
EDUCATION
High School Diploma or equivalent required
 
RELATED WORK EXPERIENCE
Sales experience : 1 yr.
Customer Service experience: 3+ yrs.
 
WORKING CONDITIONS
Retail environment
Exposure to moderate noise level
Work scheduled shift hours and overtime as needed
Ability to handle a physically demanding job. often times lifting up to 35 lbs
Ability to stand for prolonged periods of time
Required to wear a uniform   

EOE/RACE/SEX/VET/DISABILITY

 


Requisition #
250836BR

Job Code
SRL100 Store Greeter Nonexempt

Position Type
Full Time

Area of Interest
Customer Service, Mobile, Retail

Business Unit
Marketing

Location
200 Akamainui St

FCC Unit
13534

Account Code
K11-54140-913

Controlling Establishment ID
00040 - Mililani Akamainui St

More on Spectrum
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

Work State
Hawaii

Work City
Hawaii - Mililani

Posting Job Title (Do Not Exceed 250 Characters)
Store Greeter - MILILANI

Zip Code
96789